Job Description

Mackie Myers is partnering with a fast-growing Consumer Goods company on a Logistics and Transportation Manager.

About the Role

Department: Operations

Reports To: Director of Operations

Direct Reports: Hub Supervisors, Coordinators, Dispatchers, and Drivers

Location: Chicago, IL

Status: Full-Time | On-Site (approx. 15% travel)

Position Overview

The Logistics and Transportation Manager . runs last-mile delivery across the Midwest: Chicago, Minneapolis, Milwaukee, and Madison. This new role leads around 250 part-time drivers, develops hub leadership, and launches new markets as the region grows from 2,500–3,000 deliveries a week toward 10,000+. It calls for strong people leadership and a data-driven focus on cost, quality, and on-time performance.

Responsibilities

Last-Mile Delivery & Execution

• Own last-mile delivery across all Midwest markets, from hub intake to the customer’s door.
• Match supply with demand and maintain the cold chain on every delivery.
• Oversee routing and manage delivery partners on performance.

Multi-Site Operations & Standards

• Run sites through regular metric reviews, check-ins, and SOP audits.
• Track leading indicators and keep standards consistent across sites.

Driver Workforce

• Recruit, onboard, and retain a large part-time W2 driver team.
• Fix onboarding drop-off and handle employee relations consistently.

New Market Launches

• Launch new Midwest markets over the next 6–12 months.
• Staff ahead of volume and protect service in existing markets.

Leadership & Culture

• Coach supervisors into stronger managers and make hard performance calls.
• Build a culture of teamwork and partner with Customer Support, Marketing, and Finance.

Systems & Continuous Improvement

• Replace spreadsheets with shared dashboards and support a new data platform.
• Use data to find problems early, fix root causes, and measure results.

Required Skills

• High-volume, multi-drop last-mile delivery experience (not primarily line-haul).
• Experience leading multi-site operations and hourly teams numbering in the hundreds.
• Proven success hiring and retaining drivers.
• Strong grasp of delivery unit economics and cost per delivery.
• Data-driven, with measurable results to show.
• Experience developing supervisors and managing performance.
• Clear communicator with high ownership and openness to feedback.

Preferred Skills

• Experience launching new markets or sites from a playbook.
• Cold chain or temperature-controlled delivery experience.
• Background in large-scale e-commerce, grocery, or food distribution.
• Experience with delivery management software and building operational dashboards.
• Experience managing 3PL or gig delivery partners.

This is a fully on-site role Sunday to Thursday.

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